Episode 8: Project Plus Glossary: A to G
In this episode, we begin the glossary section of this credential. The glossary serves as a central reference for the specialized terms and acronyms that appear throughout the exam content. By learning these terms now, you will improve your ability to understand questions, follow scenarios, and recognize context within the study materials. A strong familiarity with these definitions will reduce hesitation and confusion when you encounter them during timed testing.
The glossary also supports real-world project work by ensuring you can communicate precisely with stakeholders, vendors, and team members. Many of these acronyms are used in documentation, contracts, and technical discussions, where misinterpretation can lead to errors or compliance issues. Studying them in advance will make both the exam and your project management activities more efficient and accurate.
A P I means Application Programming Interface. An A P I is a structured set of rules that allow different software applications to communicate with each other. In project environments, A P I connections enable integration between tools, systems, or services without manual data transfer. Understanding how an A P I works helps you plan workflows that rely on automation, system interoperability, or vendor-provided functionality.
A W S means Amazon Web Services. A W S is a major cloud service provider offering infrastructure, platform, and software solutions delivered over the internet. Many projects use A W S for hosting applications, storing data, or managing computing resources. Knowing the capabilities of A W S helps project managers coordinate cloud requirements, assess costs, and ensure compliance with security and regional data regulations.
B A means Business Analyst. A B A works to identify, document, and communicate requirements between stakeholders and technical teams. In a project, the B A ensures that deliverables meet business needs by clarifying expectations and verifying alignment with objectives. The role of the B A is critical in bridging communication gaps, reducing rework, and supporting accurate scope definition.
C C B means Change Control Board. The C C B is a formal group that reviews and approves or rejects proposed changes to a project’s scope, schedule, or budget. In governance frameworks, the C C B ensures that change decisions are made with input from all relevant perspectives. Project managers rely on the C C B to maintain control over scope creep and to document authorized changes for audit purposes.
C I slash C D means Continuous Integration and Continuous Deployment. C I slash C D is a development practice that automates code building, testing, and release into environments. In a project setting, C I slash C D reduces deployment errors, speeds delivery cycles, and maintains consistent quality across releases. Understanding C I slash C D is important when managing projects that involve frequent software updates or agile delivery methods.
C M S means Content Management System. A C M S is software used to create, manage, and publish digital content, such as websites or knowledge bases. Project managers may work with a C M S when building project portals, maintaining documentation, or delivering client-facing content. Selecting and configuring a C M S appropriately ensures that content remains organized, accessible, and consistent with branding standards.
C R M means Customer Relationship Management. A C R M system manages customer data, interactions, and related business processes. Projects involving sales, marketing, or customer service often integrate a C R M to improve data sharing and client tracking. Understanding the role of a C R M helps project managers coordinate with business units and ensure smooth system integration.
E D R M S means Electronic Document and Records Management System. An E D R M S is a platform designed to manage both electronic documents and structured records throughout their lifecycle. In project work, an E D R M S helps control versioning, access rights, retention, and compliance with legal or regulatory requirements. Using an E D R M S ensures critical project documentation is stored securely, retrievable for audits, and properly archived after project closure.
E R P means Enterprise Resource Planning. An E R P system integrates multiple core business functions, such as finance, human resources, procurement, and supply chain management, into a single platform. In large projects, an E R P provides real-time data sharing and process consistency across departments. Understanding E R P systems helps project managers plan for system integration, training needs, and organizational change management.
E S G means Environmental, Social, and Governance. E S G is a framework for evaluating a project or organization’s impact on environmental sustainability, social responsibility, and ethical governance practices. Many stakeholders and investors consider E S G performance when supporting initiatives. Incorporating E S G considerations into project planning supports compliance, reputation management, and long-term value creation.
F T P means File Transfer Protocol. F T P is a standard network protocol used to transfer files between systems over a TCP/IP network. In projects, F T P may be used to share large files with vendors, migrate data between environments, or upload content to web servers. Understanding F T P ensures secure configuration, proper access control, and compliance with organizational file handling policies.
H T T P means Hypertext Transfer Protocol. H T T P is the foundation of communication for the World Wide Web, enabling the transfer of web pages and resources between browsers and servers. Projects involving websites, web services, or APIs often rely on H T T P connections. Knowing how H T T P works supports testing, troubleshooting, and coordination with development teams.
I a a S means Infrastructure as a Service. I a a S provides virtualized computing resources, such as servers, storage, and networking, over the internet. In project contexts, I a a S offers scalable, on-demand infrastructure without requiring physical hardware investment. Using I a a S can speed project setup, support rapid scaling, and reduce capital costs.
I T means Information Technology. I T encompasses the use of computers, networks, storage, and other technology to process and manage information. In project management, I T functions provide essential support for system deployment, data security, and technical integration. Working effectively with I T teams ensures project deliverables meet technical standards and operational requirements.
I T I L means Information Technology Infrastructure Library. I T I L is a widely adopted framework for delivering and managing I T services. In projects, I T I L principles help ensure that technology solutions are aligned with business needs and follow structured service management practices. Understanding I T I L supports process efficiency, service quality, and risk reduction.
J A D means Joint Application Development. J A D is a structured workshop method that brings together stakeholders, subject matter experts, and developers to define system requirements collaboratively. In projects, J A D sessions accelerate consensus building, reduce miscommunication, and improve requirement accuracy. Using J A D early in the project lifecycle can minimize rework and shorten development timelines.
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